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Business Process Engineer

Job Description

We have an exciting opportunity for a Business Process Engineer based in our Whiteley Office.  This is a permanent position and the successful candidate must have or be eligible for SC Clearance.

The Business Process Engineer will be responsible for developing the business processes required for a large scale programme supporting our customer. The processes will be defined in line with the Project Requirements and ITIL principles.  They will be required to analyse and understand both the customer environment and programme goals as well as the specific project requirements in order to develop and implement the future state business processes. 

The BPE will be required to develop detailed procedural documentation, user stories, process relevant test cases, derived requirements, presentations, reports and plan as required by the project.  They will be responsible for implementing the processes and supporting the team in any improvement activities required, ensuring that processes are developed and implemented in line with the overall architecture and all work is performed in accordance with the Project Plan.  They will provide status reports as required and work as part of the overall project team to resolve issues where they arise.


  • Analyse project goals, requirements and customer environment  (both existing and future state)
  • Develop future state business processes aligned with ITIL principles
  • Identify and agree internal and external process interfaces
  • Analysis of the processes to identify change impacts and identify appropriate methods for handling those impacts as part of the overall process implementation plan
  • Develop and document procedures underpinning the processes
  • Develop and document business process test cases
  • Provide support for the business process testing elements of the test cycle
  • Develop process implementation plans
  • Identify process measures and mechanisms for process performance reviews
  • Ensure that all documentation is signed off by the required authority
  • Ensure that all work is performed in accordance with the Project Plan
  • Ensure that all documentation is provided in a timely manner and meets the required quality levels
  • Report to the Business Process Architect
  • Experience of business process design, modelling and implementation on large technology projects
  • Experience of change management and its application within transformation projects
  • Ability to identify and understand business drivers
  • Experience in business performance analysis
  • Experience of developing and implementing processes which align the ITIL principles
  • Experienced workshop facilitator
  • Knowledge of defining and implementing performance metrics
  • Experienced in developing procedures
  • Experience of programme testing and integration cycle
  • Good oral and written communication skills
  • Enthusiastic, self-motivated and committed
  • Experience of working with customers/suppliers
  • Hands-on, practical approach to problem solving
  • Ability to self-manage and work independently, work to tight deadlines, prioritize workloads and work with related internal business functions such as commercial, legal and finance
  • Strong problem-solving and triage skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment

We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent.

If you are interested in applying for this role please click the APPLY button.

Our company headquarters is located in Reston, Virginia. Outside of the United States, we operate in 30 countries around the world with more than 2,000 employees in global locations. Our largest concentrations are in Australia and the United Kingdom where we continue to expand our local footprint.

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